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A fundamental part of every manager's role is finding ways to solve them.
This includes instilling a belief that one is sufficiently skilled to solve problems, as well as instilling a sense of motivation to engage in problem-solving process while simultaneously regulating emotional experiences to maintain a sense of confidence.
Normalize the experience of multiple problems, decisions, and challenges associated with disability.
For these, see our sections on Creativity for step 2 (generating alternatives); Decision Making for step 3 (evaluating and selecting alternatives); and Project Management for step 4 (implementing solutions).
The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.
Conduct thoughtful assessment of caregiver problems and use procedures to assist in prioritizing their importance.
Optimism/Problem Orientation The objective is to develop a sense of optimism regarding problem-solving ability.Solve/Implementation & Verification The objective is solving the problem and then systematically reviewing the outcome to determine how the solution worked and the degree to which the actual outcome approximates the expected one. W., Wengert, J., Hoffrichter, R., Becker, C., van Schayck, R., & Elliott, T. Telephone-based problem-solving intervention for family caregivers of stroke survivors: A randomized controlled trial.This self-monitoring is crucial for learning what made a solution effective or ineffective and how to implement a similar solution or use a different solution in the future Target Population Caregivers of persons who acquire sudden and severe disabilities Research Outcomes FOCUS has been applied successfully through face-to-face, telephone and videoconferencing sessions Outcomes Research References Berry, J. Does problem solving training for family caregivers benefit care recipients with severe disabilities? APA maintains an archive of our published material throughout our websites.Help caregiver understand that these can be addressed with a systematic problem-solving approach.Creativity/Generation of Alternative Solutions The objective is to actively brainstorm multiple solutions to the problem of highest priority.For example, if performance in your department is substandard, you might think the problem is with the individuals submitting work.However, if you look a bit deeper, the real issue might be a lack of training, or an unreasonable workload.Much of that confidence comes from having a good process to use when approaching a problem.With one, you can solve problems quickly and effectively.Present facts in unambiguous, concrete terms, separate from assumptions, and differentiate relevant from irrelevant information.Seek all available facts to answer who, what, when, where, why, and how of the situation.